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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


September 5, 2023

1  out of  5 rating by Nonya
"K2 insurance is the WORST you can have. After 20 years of on time payments, I turned in one claim. My home was damaged by a storm. $27,000 was the cheapest quote I got, and was paid only $3,000. K2 refused to even discuss why they were refusing to pay,and closed my case. They're horrible and I would recommend you find anybody else as your insurer"

Kevin Brennan

August 22, 2023

5  out of  5 rating by Kevin Brennan
"Friendly professional service. I was introduced to this Agency a year and a half ago and I am very grateful to have found them."

Clifford Allen

July 11, 2023

5  out of  5 rating by Clifford Allen
"This crew goes above and beyond to meet the needs of their customers. Thank you for bettering our community!"

Barbara Latinka

June 13, 2023

5  out of  5 rating by Barbara Latinka
"Great agents!"

joe sexton

May 6, 2023

4  out of  5 rating by joe sexton
"I am happy with the service I receive from Tyla and her assistants"

Bobby Sexton

May 5, 2023

5  out of  5 rating by Bobby Sexton
"Tyla is always there to answer any questions or concerns I may have."

James Roberts

May 4, 2023

5  out of  5 rating by James Roberts
"Absolutely wonderful people to work with."


May 2, 2023

5  out of  5 rating by LaShea
"Tyla Laughlin and her staff are amazing people. They are always so helpful and friendly."

matthew matlock

April 26, 2023

5  out of  5 rating by matthew matlock
"We have been using State Farm for many years and your office have been very responsive to our needs. Your staff are always helpful and polite. Thanks for all you do for my family and I."

Kathy Harmon

March 24, 2023

4  out of  5 rating by Kathy Harmon
"Ambrosia was so great in helping to answer all of my questions regarding my insurance policy. I love my agent and the whole team is always so pleasant and helpful when I call. I definitely recommend them to anyone for their auto insurance, home insurance, and life insurance! My only complaint is that they only give me bottled water instead of cucumber water while I am waiting."

jimmy guinn

March 21, 2023

5  out of  5 rating by jimmy guinn
"Great group of people and awesome agency!"

Franklin Fitzpatrick

March 21, 2023

5  out of  5 rating by Franklin Fitzpatrick
"Tyla Laughlin and her staff so far has taken care of my needs. Have no complaints what so ever and believe me I can sometimes be a annoying customer to deal with."

Aimee Whitmore

March 21, 2023

5  out of  5 rating by Aimee Whitmore
"We are pleased."


March 21, 2023

5  out of  5 rating by J B
"Great communication. Great office. I have a long history here."

Kim Cothran

March 21, 2023

5  out of  5 rating by Kim Cothran
"Everyone in the office is very friendly and knowledgeable"

Sherri Berry

March 16, 2023

5  out of  5 rating by Sherri Berry
"Staff is always very friendly and helpful and answers all our questions. Very happy with the service we receive."

ricky gobble

February 18, 2023

5  out of  5 rating by ricky gobble
"Awesome people.."

Logan Williams

December 8, 2022

5  out of  5 rating by Logan Williams
"Taylor and Angie were super quick to help me get my car insurance changed over to our new car. And then tell me about new options for refinancing with the new benefits coming to State Farm. Plus I called with 5 minutes till close, and they still took care of me! Thanks!"

Andrew Mcmillan

December 6, 2022

5  out of  5 rating by Andrew Mcmillan
"I was working with Hollie throughout the process of swapping my home and auto. She was fantastic and very patient with me while I went through the details of my plan to make sure this was going to be the right swap for me. She was there and answered all of my questions. I would recommend her for any insurance needs."

Jacinda Senior

June 10, 2022

5  out of  5 rating by Jacinda Senior
"Good service!"


June 9, 2022

5  out of  5 rating by Kian
"Kalyan was a incredible help! I highly recommend her for any help you may need! She was full of information and was able to answer any and all questions I had!"

Alan Jennings

June 8, 2022

5  out of  5 rating by Alan Jennings
"They are very friendly, helpful and welcoming. They helped me get all of my insurance needs taken care of, at a decent price."

Emma renner

June 7, 2022

5  out of  5 rating by Emma renner
"Everyone you come in contact with is a great help. Alexis Laughlin was a great assist to all of my insurance needs !"

Eric Howell

June 6, 2022

5  out of  5 rating by Eric Howell
"Excellent experience! Staff was very responsive, rates were very competitive."

Bridgette Williams

April 12, 2022

5  out of  5 rating by Bridgette Williams
"The end of November 2021, my daughter and I was T-Boned by another driver while on our way home from work. Eventhough, we are still dealing with PTSD, we are thankful to have State Farm on our side every step of the way. We couldn’t have made it through this without them. My vehicle of only 4 months of ownership was totaled. State Farm was there to make sure I had a rental to get to the places I needed to go. They were there when the medical bills started rolling in for my daughter. By the middle of December 2021, I was in a new vehicle. I appreciate them for continuing to check on us and see if we need anything to this day. Tyla L. and Alexis L. in Kingsport, Tn. are THE BEST and I recommend them 1000%z"