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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Gabriel Galvan

Gabriel Galvan

March 25, 2025

5  out of  5
rating by Gabriel Galvan
"Tyla - State Farm is the best in the Kingsport area, every time I call to add or remove policies everyone are very friendly and professional. I been with State Farm for many years and hope to continue with them. Thanks Tyla - State Farm."
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Robert Harper

March 20, 2025

5  out of  5
rating by Robert Harper
"They are a great insurance company with some of the cheaper rates than other big companies"
We responded:
"Thank you for your review, Robert! We appreciate your business and loyalty to our agency! "
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Lewis Wilson

March 20, 2025

5  out of  5
rating by Lewis Wilson
"Excellent service, absolutely wonderful service."
We responded:
"Thank you for your review, Lewis! We look forward to assisting your with all of your insurance needs! "
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Martin Katz

March 10, 2025

5  out of  5
rating by Martin Katz
"Great, friendly service with timely reminders and response when needed Thank you 😊"
We responded:
"Thank you for your review, Martin! We appreciate your business and look forward to assisting you! - Tyla"
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Nancy owens

February 28, 2025

5  out of  5
rating by Nancy owens
"Very good people and they help us out a lot thank"
We responded:
"Thank you, Nancy! We look forward to assisting you with all of your insurance needs! "
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Angela webb

February 7, 2025

5  out of  5
rating by Angela webb
"Go see Megan White and she will save you $$$$. Great agent to work with"
We responded:
"Thank you for your review, Angela! We appreciate you! "
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Artie rice

December 26, 2024

5  out of  5
rating by Artie rice
"Satisfied customer, Thank you for your service. Merry Christmas"
We responded:
"Thank you for your review, Artie! We appreciate your business! Merry Christmas! "
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Shauna Sears

December 23, 2024

5  out of  5
rating by Shauna Sears
"Amanda was amazing to work with. She explained my options, answered all my questions, and the whole experience was completed timely. Highly recommend!!"
We responded:
"Thank you, Shauna! We appreciate your business and look forward to assisting you with all of your insurance needs! "
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Megan White

December 17, 2024

5  out of  5
rating by Megan White
"Love Tyla & her team!"
We responded:
"Thank you for your review, Megan! "
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Chrissy Beckstrom

December 17, 2024

5  out of  5
rating by Chrissy Beckstrom
"This office has been amazing! Amanda Murray is extremely knowledgeable and helpful. With car and homeowners insurance along with helping my husband with his medical. Thank you Tyla You have a wonderful team."
We responded:
"Thank you for your review, Chrissy! We are so grateful for customers like you! "
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DR Harmer

November 8, 2024

5  out of  5
rating by DR Harmer
"Ms. Murray was great ! She patiently answered all of my questions and explained everything! Great people here!"
We responded:
"Thank you for your review! We appreciate your business!! "
Profile photo of Anthony Glass

Anthony Glass

October 2, 2024

5  out of  5
rating by Anthony Glass
"Always great customer service from everyone at the Tyla Laughlin insurance agency. Courteous , prompt and professional as well as just genuinely nice period ! Thanks again for all your help !!"
We responded:
"Anthony, we appreciate your kind review! We are so thankful for your business and loyalty! "
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Ashley Quillen

September 30, 2024

5  out of  5
rating by Ashley Quillen
"Amanda was great to work with. She worked quickly to get us a quote and to explain the coverage."
We responded:
"Thank you, Ashley! We appreciate your review and we look forward to assisting you!! "
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karen teel

September 24, 2024

5  out of  5
rating by karen teel
"Amanda was very helpful getting better coverage for less. Thank you so very much."
We responded:
"Thank you for your review, Karen! We appreciate your business! "
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Cody bentley

September 5, 2024

5  out of  5
rating by Cody bentley
"Great service highly recommend this company as well as the services that were provided to me by my insurance agent"
We responded:
"Thank you for your review, Cody! We appreciate your business! "
Profile photo of Kelly Hammond

Kelly Hammond

August 22, 2024

5  out of  5
rating by Kelly Hammond
"I am so happy with the service I have received from Tyla Laughlin. She has went above and beyond to meet my needs on my car insurance. I would definitely recommend her for your insurance needs ."
We responded:
"Thank you, Kelly! We appreciate your business and loyalty! "
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ricky gobble

August 22, 2024

5  out of  5
rating by ricky gobble
"Awesome people.."
We responded:
"Thank you, Ricky! We are so happy to have you as a customer!! "
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THE MONSTER ASYLUM

July 30, 2024

5  out of  5
rating by THE MONSTER ASYLUM
"Amazing place to get insurance at Amanda was amazing I would recommend her if anything"
We responded:
"Thank you for your business and your review! "
Profile photo of Dottie Pross

Dottie Pross

July 30, 2024

5  out of  5
rating by Dottie Pross
"Thank you for going above and beyond to meet my needs! Excellent service and very helpful! I'm happy with the agent I choose!"
We responded:
"Thank you for your review! We appreciate your business!! "
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Supah Jax

July 27, 2024

5  out of  5
rating by Supah Jax
"Had a tree faint on my vehicle. State Farm was quick to help with everything. They are always super fast and so professional. Extremely friendly and so helpful. I would never think of leaving StateFarm. I highly recommend this place of business. Super friendly staff extremely clean establishment."
We responded:
"Thank you for your review! We love to hear how satisfied our customers are when the unthinkable happens! We appreciate your business and loyalty!"
Profile photo of Sabrina Streiff-Large

Sabrina Streiff-Large

July 12, 2024

5  out of  5
rating by Sabrina Streiff-Large
"We worked with Amanda who truly molded our policy to fit our needs. She was very thorough and polite and we felt extremely taken care of during the application process. When we couldn't talk over the phone, we texted to get our application submitted in a timely matter. This team goes above and beyond to get you taken care of! ❤️"
We responded:
"Thank you for your review Sabrina! We are so happy to have you as part of our agency! "
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Rob Montgomery

July 3, 2024

5  out of  5
rating by Rob Montgomery
"Amanda is great to work with and so friendly. Easy to do business."
We responded:
"Thank you, Rob! We think Amanda is a gem as well! We appreciate your business!! "
Profile photo of Monika Templin

Monika Templin

June 26, 2024

5  out of  5
rating by Monika Templin
"Tyla Laughlin and her team at State Farm Insurance Agency are exceptional. They went above and beyond when I had a roof claim, handling everything efficiently and keeping me informed throughout. The staff is incredibly helpful and dedicated to finding the best coverage at the best price. Their professionalism and personal touch make them the ideal agency to work with for all your insurance needs. Highly recommended!"
We responded:
"Thank you, Monika! We appreciate your business and your loyalty to our agency! Your review was amazing and we look forward to taking care of all of your insurance needs in the future! "
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joe sexton

June 26, 2024

4  out of  5
rating by joe sexton
"I am happy with the service I receive from Tyla and her assistants"
We responded:
"Thank you, Joe! We appreciate your review and we are glad you are satisfied with the service you are receiving from our office! "
Profile photo of Johnny Love

Johnny Love

June 24, 2024

5  out of  5
rating by Johnny Love
"I had a vehicle accident in February. They communicated regularly and facilitated repairs and rental vehicle . We also recently moved and they have been communicating regularly to help with a smooth transition . I know most of the people in the office due to all the recent communication . They are always friendly, professional and receptive to our needs. They really are like good neighbors ."
We responded:
"Johnny, we love your review!! We strive to make your claims as smooth as possible and have an open line of communication during a stressful time! We appreciate your business and kind words! "