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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim Cothran

Kim Cothran

January 29, 2026

5  out of  5
rating by Kim Cothran
"Everyone in the office is very friendly and knowledgeable"
We responded:
"Thanks, Kim! We appreciate your review and look forward to assisting you with all of your insurance needs! "
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malissa fansler

January 28, 2026

5  out of  5
rating by malissa fansler
"Megan made insuring my grandparent's house so easy!!!! She was thorough, but quick!!! Best experience I've had with an insurance company!! Thanks, Megan!!"
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Randy Light

January 28, 2026

5  out of  5
rating by Randy Light
"Megan was super helpful in helping me get car insurance policy in order and also helped me find discounts really appreciate it also Tyla Laughlin is amazing as well along with all the staff"
We responded:
"Thank you for your review, Randy! We appreciate your business and kind words!"
Profile photo of Shauna Lawson

Shauna Lawson

January 12, 2026

5  out of  5
rating by Shauna Lawson
"The women at the office are amazing! Megan is very helpful with quotes and any policy questions. Michelle always provides excellent customer service. Tyla is always helpful with any thing we need! Such a great team! Highly recommend!"
We responded:
"Thank you for your review, Shauna!! We appreciate your kind words and loyalty to our agency! "
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Oswald Blugh

January 10, 2026

1  out of  5
rating by Oswald Blugh
"Tyla Laughlin was awesome"
We responded:
"Hi Oswald, thank you for your review! I think you meant to give us 5-stars instead of 1-star. Would you mind changing that? We are so thankful for your business! "
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Benjamin Way

January 8, 2026

5  out of  5
rating by Benjamin Way
"Excellent service, really easy to sign up and Thomas was knowledgeable in their mortgage products and what I needed. Highly recommend."
We responded:
"Thank you for your review, Benjamin! We appreciate your business and look forward to assisting you! "
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Brandy Smith

January 8, 2026

5  out of  5
rating by Brandy Smith
"Thank you Megan!"
We responded:
"We appreciate your review, Brandy! "
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LeeAnn Salyers

December 18, 2025

5  out of  5
rating by LeeAnn Salyers
"Megan was so helpful and quick in finding the right auto coverage for me for a great price!"
We responded:
"Leeann, thank you for your review! We look forward to assisting you!! "
Profile photo of Heather Kiser

Heather Kiser

November 7, 2025

5  out of  5
rating by Heather Kiser
"Thank you Megan for helping our family save on our car insurance by switching to State Farm! You made the switch for us seem effortless and you have been there to answer any questions I have had about our new policy. Thank you again!"
We responded:
"We appreciate your business, Heather! We think Megan is pretty wonderful too! We look forward to assisting you! "
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Alexander Powell

October 10, 2025

5  out of  5
rating by Alexander Powell
"Megan white was so helpful to me , this world would be a better place if we had more helpful people like her."
We responded:
"Thank you for your review, Alexander! We appreciate your business! "
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Christy Atkinson

September 30, 2025

5  out of  5
rating by Christy Atkinson
"Thank you , Megan for the help getting everything set up with son vehicle. State Farm is awesome"
We responded:
"Thank you, Christy! We appreciate your business and review! "
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Sarah Mullins

July 17, 2025

5  out of  5
rating by Sarah Mullins
"Great to work with! Friendly staff! Saves us tons of money."
We responded:
"Thank you, Sarah! "
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A ketron

July 16, 2025

5  out of  5
rating by A ketron
"Thank you so much Megan !! You have me and my family a lot of money! We appreciate you all so much!!!"
We responded:
"Thank you for your review! We appreciate the kind words and your business! "
Profile photo of Ashley Carter

Ashley Carter

July 16, 2025

5  out of  5
rating by Ashley Carter
"I've honestly never had friendlier or more helpful insurance people. They're so easy to be myself with! I will recommend these ladies to anybody in earshot!"
We responded:
"Thank you, Ashley! These are our favorite kind of reviews! We appreciate your business! - Tyla"
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Jeremy Johnson

July 3, 2025

5  out of  5
rating by Jeremy Johnson
"They were magnificently easy to work with and got me a quote considerably less than what I had been paying. It’s been a real pleasure doing business with you."
We responded:
"Thank you for your review Jeremy!! We appreciate your business and look forward to assisting you! "
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heather heranney

May 16, 2025

5  out of  5
rating by heather heranney
"Absolutely love the ladies at tyla Laughlin State farm!!! They are so friendly and knowledgeable and not to mention the savings are amazing!! Definitely will recommend to family and friends"
We responded:
"Thank you, Heather! Please remind anyone you send our way to let us know you referred them! We will send you a gift card for every person you send to us! We look forward to assisting you!!"
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Alisha Calton

April 22, 2025

5  out of  5
rating by Alisha Calton
"Love the ladies at Tyla Laughlin’s office! They are so easy to work with. No matter what I have needed they have always went above and beyond to help. I highly recommend State Farm and especially Tyla Laughlin’s office. :)"
We responded:
"We appreciate your business and loyalty to our office!! We look forward to assisting you with all of your insurance needs! "
Profile photo of Amber Marcum

Amber Marcum

April 10, 2025

5  out of  5
rating by Amber Marcum
"This agent is amazing she truly is! Im greatful i got the pleasure of meeting her and doing business with her!!"
We responded:
"Thank you, Amber! We appreciate your review and look forward to assisting you! - Tyla"
Profile photo of Gabriel Galvan

Gabriel Galvan

March 25, 2025

5  out of  5
rating by Gabriel Galvan
"Tyla - State Farm is the best in the Kingsport area, every time I call to add or remove policies everyone are very friendly and professional. I been with State Farm for many years and hope to continue with them. Thanks Tyla - State Farm."
We responded:
"Thank you, Gabriel! We appreciate your business and loyalty to our agency! We look forward to assisting you! "
Profile photo of Robert Harper

Robert Harper

March 20, 2025

5  out of  5
rating by Robert Harper
"They are a great insurance company with some of the cheaper rates than other big companies"
We responded:
"Thank you for your review, Robert! We appreciate your business and loyalty to our agency! "
Profile photo of Lewis Wilson

Lewis Wilson

March 20, 2025

5  out of  5
rating by Lewis Wilson
"Excellent service, absolutely wonderful service."
We responded:
"Thank you for your review, Lewis! We look forward to assisting your with all of your insurance needs! "
Profile photo of Martin Katz

Martin Katz

March 10, 2025

5  out of  5
rating by Martin Katz
"Great, friendly service with timely reminders and response when needed Thank you 😊"
We responded:
"Thank you for your review, Martin! We appreciate your business and look forward to assisting you! - Tyla"
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Nancy owens

February 28, 2025

5  out of  5
rating by Nancy owens
"Very good people and they help us out a lot thank"
We responded:
"Thank you, Nancy! We look forward to assisting you with all of your insurance needs! "
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Angela webb

February 7, 2025

5  out of  5
rating by Angela webb
"Go see Megan White and she will save you $$$$. Great agent to work with"
We responded:
"Thank you for your review, Angela! We appreciate you! "
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Artie rice

December 26, 2024

5  out of  5
rating by Artie rice
"Satisfied customer, Thank you for your service. Merry Christmas"
We responded:
"Thank you for your review, Artie! We appreciate your business! Merry Christmas! "